Privacy Policy

Last updated: September 15, 2026

Trail & Co. is a DBA of Skye’s the Limit LLC. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry or application, communicate with us, or use our services.

Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, city, information about your dog, requested stay dates, communications with our team, and other information you choose to provide.

We may also collect limited technical information when you use our website, including browser information, device information, and website usage data.

How We Use Your Information

We may use your information to respond to inquiries, review applications, communicate about assessments and reservations, provide customer service, manage our services, maintain business records, improve our website and client experience, and comply with applicable legal obligations.

Text Messaging and Mobile Information

If you voluntarily consent to receive text messages from Trail & Co., we may use your mobile number to communicate with you regarding your inquiry, assessment, reservations, scheduling, service updates, pickup and dropoff information, and customer care.

SMS consent is optional and is not required to submit an inquiry or purchase services.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for assistance.

We do not sell mobile phone information or SMS consent information. Mobile numbers, messaging opt in data, and messaging consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We may provide information to service providers that assist us with functions such as customer communication, reservation management, payment processing, website operation, and other services necessary to operate Trail & Co. These providers may only use information as necessary to provide services on our behalf.

Cookies and Website Technology

Our website and service providers may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and measure performance.

Information Security

We take reasonable administrative and technical measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, to maintain appropriate business records, and to comply with applicable legal obligations.

Your Choices

You may contact us to request correction or deletion of personal information we maintain about you, subject to applicable legal and business record requirements.

You may unsubscribe from text messages at any time by replying STOP.

Children

Our website and services are intended for adults arranging care for dogs and are not directed toward children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

Trail & Co.
A DBA of Skye’s the Limit LLC
Truckee, California
hello@trailand.co
+1 530-412-5532